Shipping and Delivery Policy

At Liberty Auto Parts, we are committed to delivering a seamless and reliable shopping experience for our customers. We understand that timely shipping and delivery are critical when purchasing auto parts, whether you’re a DIY car enthusiast or a professional mechanic. This Shipping and Delivery Policy outlines how we handle the processing, shipping, and delivery of your orders, so you know exactly what to expect when shopping with us.

Order Processing

We strive to process all orders as quickly and efficiently as possible. Once your payment has been successfully received and verified, we begin processing your order immediately. Orders placed during business hours (Monday to Friday, 9 AM to 5 PM EST) are typically processed within 24 to 48 hours. Orders placed on weekends or public holidays will be processed on the next business day.

In the rare event that an item is temporarily out of stock, we will notify you promptly via email or phone and provide an estimated restock and shipping timeline. If the item is discontinued or unavailable for an extended period, you may choose to receive a full refund or select an alternative product.

Shipping Methods and Carriers

We work with a network of reputable shipping carriers, including UPS, FedEx, USPS, and other regional logistics providers, to ensure fast and secure delivery of your order. The shipping method used will depend on your location, the size and weight of the package, and the delivery speed you select at checkout.

Standard shipping is available for most orders and usually takes 3 to 7 business days, depending on the destination. Expedited shipping options may be available at an additional cost, allowing for delivery within 1 to 3 business days in many areas. We recommend selecting expedited shipping if your order is time-sensitive or if you require the part for an urgent repair.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package in real-time. Please allow up to 24 hours for the tracking information to update after the order has been dispatched. You can also track your shipment directly through your account dashboard on our website or by contacting our customer service team.

Delivery Times

While we aim to ship all orders promptly after payment is received, delivery times may vary depending on several factors, including:

• Your shipping location

• Product availability

• Shipping method selected

• Weather conditions

• Carrier volume or delays (especially during peak seasons)

Estimated delivery times are provided at checkout and are based on typical transit times provided by the shipping carriers. However, these are estimates and not guaranteed delivery dates. We do our best to meet or exceed these expectations, but please understand that some circumstances are beyond our control.

International Shipping

Currently, Liberty Auto Parts ships to addresses within the United States. For international shipping inquiries, please contact our customer service team at support@liberty-autoparts.com. We may be able to accommodate special shipping requests depending on the destination and type of auto part being ordered.

Shipping Charges

Shipping costs are calculated at checkout based on the shipping method, package dimensions, weight, and destination. In some cases, we may offer free shipping promotions on select products or order values. Be sure to check our homepage or sign up for our newsletter to stay updated on ongoing offers and discounts.

Damaged or Lost Packages

If your package arrives damaged or does not arrive at all within the expected time frame, please contact us immediately. We will work with the shipping carrier to resolve the issue, whether that means locating the package, filing a claim, or issuing a replacement. If you receive a damaged item, please take photos of the packaging and the item itself and email them to support@liberty-autoparts.com so we can assist you effectively.

Delays and Disclaimer

While we do everything we can to ensure fast and efficient delivery, Liberty Auto Parts cannot be held responsible for delays caused by third-party shipping carriers, inclement weather, natural disasters, supply chain disruptions, or other unforeseen circumstances beyond our control. These events may impact estimated delivery times, and we appreciate your patience in such situations.

It is the responsibility of the customer to provide accurate and complete shipping information. Liberty Auto Parts is not liable for delays or delivery failures due to incorrect or incomplete address details provided during checkout.

Contact Us

If you have any questions or concerns about your order’s shipping status, please don’t hesitate to reach out to our customer support team. We’re here to help and are committed to providing you with the best possible service.

• Email: support@liberty-autoparts.com

• Phone: +1 (888) 795-4434

• Hours: Monday to Friday, 9 AM to 5 PM CDT